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New support ticket
Check ticket status
What is the cancellation policy?
Smoking and Alcohol
Does my child need a car seat?
What is a Pending order?
What is an On Hold order?
Flight Tours and Charter Flight FAQ
Will we be able to communicate with the pilot while we're flying?
How many people will be in the plane? Is it roomy inside?
Will it be cold in the airplane?
What to bring on the flight tour?
What about bad weather?
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Denali Backcountry Safari FAQ
Do you provide transportation to and from our hotel?
What to bring on the backcountry tour?
Will we see wildlife on the backcountry tour?
Will we make it to the Magic Bus 142?
Is there a minimum age?
ATV Tours FAQ
How Far Does the ATV Tour Go?
Do I have to drive my own ATV?
Denali Rafting Tours FAQ
Can we get picked up at our hotel for our rafting trip?
WHAT IS THE DIFFERENCE BETWEEN AN OAR BOAT AND A PADDLEBOAT?
WHAT ARE THE AGE RESTRICTIONS FOR RAFTING?
IF I CAN'T SWIM, CAN I STILL GO RAFTING?
DO YOU TAKE PHOTOS? CAN I BRING MY CAMERA?
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Denali Aurora Quest FAQ
What about the weather conditions?
What if we don't see the Northern Lights?
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