FAQ

What is the cancellation policy?
All tours require payment in full at time of booking. Unless otherwise specified in product-specific terms and conditions, you may cancel or change your res...
Thu, 12 Aug, 2021 at 6:24 PM
Smoking and Alcohol
For the courtesy and safety of all our guests, the use of tobacco products, including but not limited to, cigarettes, "spit tobacco," or e-cigaret...
Sun, 1 Jul, 2018 at 4:17 PM
Does my child need a car seat?
For all flights, children requiring a car seat must ride in a Federal Aviation Adminitration approved car seat. While on our shuttle vans and all landba...
Wed, 11 Apr, 2018 at 5:10 PM
What is a Pending order?
We use a variety of booking statuses to help provide the highest level of service. One booking status we use is Pending. When an order is received that requ...
Thu, 26 Aug, 2021 at 10:22 PM
What is an On Hold order?
We use a variety of booking statuses to help provide the highest level of service. One booking status we use is On Hold. Your booking may be marked On Hold ...
Thu, 26 Aug, 2021 at 10:29 PM